PIXEO Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. And as described in Canadian law, The Personal Information Protection and Electronic Documents Act (PIPEDA). Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When using or registering for our site or applications, as appropriate, you may be asked to enter your email address or other details to help you with your experience. When using the app, we do collect basic information to identify you. This includes a selection of a user name, the desired attribution, an email when you can be reached (however private relays are permitted through Apple Sign-on). While using the app, and when opting to do so on the website precise location is captured to provide relevant content, however, we do not retain or store this information for any purpose beyond the app or website’s functionality. Essentially we cannot tell you what photo locations are near you if we do not first find out where you are.

When do we collect information?

We collect information from you when you choose to enter information on our site or while using our mobile application. We also use cookies on our website and these may collect information for marketing purposes through our partners such as Google Ads. We do not collect and retain data for the purposes of reselling it to a third party, however, google ads may collect information to target advertising that will interest you. For more info on data Google collects and retains please visit the Google Safety Centre Website.

How do we use your information?

We may use the information we collect from you when you use our services, subscribe, sign up for our newsletter, respond to a survey or marketing communication, surf the website, use the PIXEO App or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content you are most likely interested in.
  • To improve our website in order to better serve you.
  • To administer a contest, promotion, survey or other site feature.
  • To ask for ratings and reviews of services or products.

How do we protect your information?

We use vulnerability and Malware scanning and/or scanning to PCI standards on our websites. To facilitate this we use Securi through our third-party web host, Siteground.

An external PCI-compliant payment gateway handles all CC transactions. Specifically, we do not collect payment on any of our websites, however, app users may purchase subscriptions through the App and affiliated App Store. These transactions are handled by third-party vendors. Apple and Google respectively.

We do use an SSL certificate throughout our website and app and whenever we ask for personal or private information like names, email addresses, or credit card numbers.

On our website www.pixeoapp.com we provide articles and information. Users may upload images on this site or contact us using forms. When uploading a photo location, personal information must be collected for attribution and correspondence purposes related to the upload. Contact forms collect email addresses so we may respond. Whenever PIXEO Inc. collects email addresses for the aforementioned purposes they are safeguarded and not shared with any third party.

Users may also choose to enter their email addresses to sign up for our newsletter. Any requests for email addresses from this website are coordinated through MailChimp services which use SSL and are PCI compliant.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. Our Cookie Policy details why and how we use cookies on our websites.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

All imagery provided to PIXEO Inc. remains the sole property and copyright of the uploader and PIXEO will never resell submitted imagery. Please review our Terms and Conditions before uploading imagery.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.


We do serve ads on our site and google may use analytics data from your visit to our site to tailor their advertising to you based on your usage of our site.

We also use Google Analytics to track website traffic.

Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together use services to Analyse performance and app subscription conversions.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add-on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

  • On this Privacy Policy Page

Can change your personal information:

  • By emailing us.

How does our site handle Do Not Track signals?

We honour Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioural tracking?

It’s also important to note that we do not allow third-party behavioural tracking.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

  • Within 7 business days

We will notify the users via in-site notification

  • Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.


The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions at your request.
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
  • Inform opt-in newsletter subscribers of contests, giveaways and updates regarding PIXEO and its services.

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance.
  • Honour opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can:

  • Follow the instructions at the bottom of each email.

and we will promptly remove you from ALL correspondence.

Additional Privacy Considerations for us of the PIXEO App

  • We do use location services, but we do not store the location anywhere that’s associated with the user.
  • All PIXEO data and information is stored in Firebase (including user account info), which is owned by Google. This helps ensure your personal data is as secure as possible.
  • We use Facebook login, Apple Login, email address and profile pictures for the convenience of the user (profile picture is not required).
  • We use Crashlytics for crash reporting. We do not store user data alongside crash logs.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

593 Overland Dr.
Stittsville, Ontario K2S-0T1

Last Updated: January 7, 2022