Privacy Policy

PIXEO Inc. is a Canadian company based in Ottawa, Ontario. We operate pixeoapp.com and the PIXEO mobile app, a platform for discovering and sharing photography locations around the world.

We are committed to protecting your privacy and handling your personal information in a transparent and responsible manner. This policy explains what information we collect, how we use it, and your rights.

PIXEO Inc. is the data controller for your personal information.

By using PIXEO, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our services.

We collect the following types of information:

Account Information

• Email address and username when you register
• Sign-in method such as email and password, Apple Sign In, or Google Sign In
• Photo attribution name displayed alongside your contributions

Profile Information (Optional)

• Links to Instagram, Flickr, 500px, or other portfolios
• Any additional profile details you choose to provide

Submitted Content

• Photos, GPS coordinates, titles, and descriptions you submit as photo locations
• Comments posted on Photography Guides articles

Newsletter

• Email address if you subscribe, collected only with your explicit consent

Location Data

When you use the “Find My Location” feature, we request access to your device's GPS location through your browser. Your location is used only to centre the map and is not stored or shared. Location access is requested only when you activate the feature. You may deny or revoke permission at any time through your device or browser settings.

Usage and Technical Data

• Pages visited, time on site, device type, approximate location, and interactions collected through Google Analytics
• IP address, browser type, and device information collected automatically

Where applicable under the General Data Protection Regulation, we rely on the following legal bases:

• Contractual necessity to provide and operate the PIXEO platform
• Consent for optional features such as newsletters and location access
• Legitimate interests to improve the platform, prevent misuse, and ensure security

We use your information for the following purposes:

• To operate, maintain, and improve the PIXEO app and website
• To display your photo attributions and public profile
• To review and moderate submitted content
• To send newsletters if you have opted in
• To analyze usage and improve the user experience
• To respond to support requests

When you submit a photo, submissions are reviewed before publication. If approved, your photo and attribution name are displayed publicly. We may reject content that does not meet our standards.

By submitting content, you grant PIXEO a non-exclusive, worldwide license to display and distribute that content within the platform.

If you delete your account, we will remove your personal information from our systems. Previously published content may remain available on the platform as part of the PIXEO dataset, attributed to your username where possible.

If you specifically request deletion of your personal information, attribution may be removed and your content may no longer be credited to you.

If you wish to have a photo removed from the platform entirely, please contact us at oc.oexip@ofni to request removal. Requests to remove specific photos will be honoured within 30 days of receipt. You retain ownership of your images. Our intent is only to maintain the integrity of the platform if you choose to discontinue use.

We use the following services:

• Firebase for authentication, database, and storage. Data may be stored in Canada and the United States.
• Google Analytics for usage tracking
• Brevo for email delivery if you subscribe
• Google Maps for map functionality
• Apple Sign In and Google Sign In for optional authentication

We share only the minimum information required for these services.

Your information may be transferred to and processed in countries outside your jurisdiction, including the United States. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms to protect your data.

Your data is stored on Firebase servers located in Canada and the United States. We use encrypted connections and secure authentication. Passwords are not stored in plain text.

We retain personal data:

• For as long as your account remains active
• For up to 24 months after account inactivity, after which accounts may be deleted or anonymized
• As required to comply with legal obligations

While we take reasonable precautions, no system can guarantee absolute security.

We use Google Analytics to understand how users interact with our platform. Google Analytics may collect IP address, device information, and usage behavior. Where possible, we use settings designed to reduce data identification, such as IP anonymization. You can opt out of Google Analytics tracking by using browser settings or tools provided by Google.

You have the right to:

• Request access to your personal data
• Correct your information
• Request deletion of your account and associated data
• Withdraw consent where processing is based on consent
• Unsubscribe from communications at any time

To exercise these rights, contact oc.oexip@ofni.

If you are located in Canada, your personal information is handled in accordance with PIPEDA. You have the right to access, correct, and challenge the accuracy of your personal information.

If you are located in the European Economic Area, you have additional rights, including:

• Data portability
• Restriction of processing
• Erasure of personal data
• The right to lodge a complaint with a supervisory authority

We use cookies for:

• Authentication to keep you signed in
• Analytics to understand site usage

You can disable cookies in your browser, though some features may not function properly.

PIXEO does not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we become aware that such information has been collected, we will delete it promptly.

We may update this policy as needed. Significant changes will be communicated to registered users by email. Continued use of PIXEO indicates acceptance of the updated policy.

PIXEO Inc.
Ottawa, Ontario, Canada
oc.oexip@ofni

We aim to respond to privacy inquiries within 30 days.